Privacy Policy

At Aarogyam Wellness Pvt Ltd, we are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable Indian privacy laws. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit or use our online platform, which offers personal fitness training, nutritional counseling, gym membership plans, group yoga and aerobics classes, and corporate wellness programs.

Information We Collect
We collect various types of information to provide and improve our services, including:

• Personal identification information such as name, date of birth, gender, and contact details (address, phone number).
• Health and fitness-related information provided voluntarily by you, including medical history and current health status relevant to your fitness and wellness goals.
• Payment and billing information required to process gym membership plans and other service fees.
• Usage data and cookies collected automatically when you interact with our site, such as IP address, browser type, pages visited, and time spent on pages.

Use of Your Information
Your information is used to:

• Deliver and manage the fitness, wellness, and counseling services you have requested.
• Communicate important updates, changes, and offers related to your membership and services.
• Improve the functionality and user experience of our online platform.
• Comply with legal obligations and prevent fraudulent activities.

Legal Basis for Processing
We process your personal data on the following lawful bases:

• Your consent, provided at the time you submit your information or agree to receive communications.
• Performance of a contract, where necessary to provide the agreed services.
• Compliance with a legal obligation applicable to our business.
• Our legitimate interests in maintaining and enhancing the quality of services offered through our site.

Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers and partners who assist us in operating our business, including payment processors and fitness trainers, strictly for the purposes outlined in this policy. All such parties are bound by confidentiality obligations and are prohibited from using your personal data for any other purpose.

Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to your data is restricted to authorized personnel who require it to perform their job duties.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

Your Rights
Under GDPR and applicable Indian privacy laws, you have rights regarding your personal data, including the right to:

• Access the personal information we hold about you.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal and contractual obligations.
• Object to or restrict processing of your data in certain circumstances.
• Withdraw consent at any time where processing is based on consent.
• Receive a copy of your personal data in a structured, commonly used format (data portability).

To exercise your rights or for any privacy-related inquiries, please contact us by mail at our registered office address below.

Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and deliver personalized content. You may manage or disable cookies through your browser settings; however, some features of the site may not function properly if cookies are disabled.

Third-Party Links
Our site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children without parental consent. If we become aware that we have inadvertently collected data from a minor, we will take prompt steps to delete such information.

Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information
For any questions, concerns, or requests related to your personal data or this privacy policy, please write to us at:

Aarogyam Wellness Pvt Ltd
42, Kasturba Road, Floor 3
Bengaluru, Karnataka 560001
India

We are committed to addressing your privacy concerns promptly and transparently. Thank you for trusting Aarogyam Wellness Pvt Ltd with your health and fitness journey.